FAQs

Orders are shipped within two weeks from date of purchase. Once orders ship, you will receive an email with a tracking number so you can track your shipment from

door-to-door.

Check your email for the shipping notification email. It contains the tracking number for your package. Sometimes emails end up in spam or junk folders, so check them if you cannot find it in your inbox.

Due to high volume and limited inventory, all Jill's Steals and Deals are FINAL Sales. No Returns/Refunds/Exchanges are allowed.

Please contact us for any damaged or defective product issues.

Please contact us for any damaged or defective product issues.

  1. There could be several reasons why you're experiencing a failed transaction when trying to complete your order. Here are some common possibilities:
    1. Insufficient Funds: Make sure you have enough funds in your payment method, such as a credit card or bank account, to cover the cost of your order.

    1. Incorrect Payment Details: Double-check that you've entered the correct payment information, including the card number, expiration date, CVV code, and billing address. Even a small error can result in a failed transaction.

    1. Payment Gateway Issues: The payment gateway or processor being used to process your payment may be experiencing technical difficulties or undergoing maintenance. In such cases, the transaction may fail. Try again after some time or contact the customer support of the website or service you are using.

If you received a message stating that the items in your cart are no longer available when trying to complete your order, it typically means that those particular items have gone out of stock or have been removed from the inventory since you added them to your cart. Here are a few possible reasons for this situation:

  1. High Demand: If the items you selected were in high demand, they may have sold out quickly. In such cases, popular items can be depleted from the inventory before you can complete the checkout process.
  2. Limited Stock: Sometimes, certain items have limited availability or are part of a limited edition or promotion. If the available stock for those items has been exhausted, you will not be able to complete the order.
  3. Inventory Updates: The website or store may have experienced a delay in updating their inventory. This can happen if multiple customers are purchasing the same items simultaneously, and the stock is not updated in real-time.

We don't have access to personal data about individuals unless it has been shared with me during our conversation. I am designed to respect user privacy and confidentiality. Our primary function is to provide information and answer questions to the best of my knowledge and abilities. If you have any concerns about privacy or data security, please let me know, and I will do my best to address them.

To contact Jill's Steals & Deals directly, you can try reaching out to the Today show's customer service or general inquiries department. They may be able to provide you with the relevant contact information or forward your message to the appropriate party. The Today show's website or social media channels might also provide contact information or ways to reach out.

To fix an order where you've selected the wrong item, color, or size, you should typically follow these steps:

  1. Review the Order Confirmation: Check the confirmation email or order summary to verify the details of your order, including the specific item, color, and size you selected.
  2. Make sure to identify the exact nature of the error. Check the Return/Exchange Policy: Visit the website or contact the customer support of the retailer or online store where you made the purchase. Look for their return/exchange policy to understand their procedures and any applicable time limits for making changes or returns.
  3. Contact Customer Support: Reach out to the customer support of the retailer promptly to explain the situation and request assistance. They can guide you through the necessary steps to correct your order, such as initiating an exchange or return.

To enable browser notifications for TODAY Steals & Deals, you'll typically need to follow these general steps:
Visit the TODAY Steals & Deals Website: Go to the official website of TODAY Steals & Deals, which is often part of the Today show's website or a dedicated section within it. Look for Notifications Option: Navigate to the settings or preferences section of the TODAY Steals & Deals website. Look for an option related to notifications, alerts, or browser notifications. It may be located in a menu, sidebar, or within your user account settings. Enable Notifications: Once you've found the notifications option, toggle it to enable or activate browser notifications for TODAY Steals & Deals. You may need to grant permission for the website to send you notifications.

To turn off TODAY Steals & Deals browser notifications, you can typically follow these general steps:

Access Browser Settings: Open the browser in which you are receiving the notifications.

Locate Notification Settings: Look for the browser's settings menu, often represented by three vertical dots or horizontal lines in the upper-right or lower-right corner of the browser window. Click on it to open the menu.

Access Privacy and Security Settings: Within the settings menu, locate and select the "Settings," "Preferences," or "Options" option. Then, navigate to the section related to privacy and security.

Shop Pay Installments is a feature provided by the Shop Pay payment platform. It allows customers to split their purchase into multiple, interest-free installments that are paid over time. It provides a flexible payment option for customers to make larger purchases without having to pay the full amount upfront.